Shipping policy
Shipping Policy
Last Updated: April 22, 2026
At Chebly Emotos, we are committed to getting your electric dirt bike to you as quickly and safely as possible. We handle our own shipping logistics and partner with industry leaders to ensure reliable delivery.
1. Shipping Location
All of our products are housed and shipped directly from our warehouse located in Bristol, PA. By shipping from our own local facility, we can maintain strict quality control and ensure your bike is properly secured before it leaves our doors.
2. Shipping Partners
We primarily utilize UPS and FedEx for all our deliveries. These carriers allow us to provide consistent tracking and professional handling for our high-performance electric bikes.
3. Processing & Dispatch Times
We know you're excited to ride, so we aim for a fast turnaround:
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Same-Day/Next-Day Dispatch: Many of our products are eligible for next-day shipping if ordered during regular business hours.
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Standard Processing: In most cases, orders are processed and leave our Bristol warehouse within 24–48 hours.
4. Delivery Estimates
Once your order has been dispatched, delivery times typically range from 3 to 5 business days, depending on the size and weight of the product.
5. Tracking Your Order
As soon as your bike is picked up by UPS or FedEx, we will send a shipping confirmation email to mohchebly@gmail.com (or the email provided at checkout) with your tracking number.
6. Delivery Requirements
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Signature Required: Because of the value of our products, a signature is generally required upon delivery for all electric dirt bikes.
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Inspection: Please inspect the crate or box for any visible damage before signing for the delivery.
Need Help? If you have questions about your shipment, feel free to reach out:
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Email: mohchebly@gmail.com (24/7 Support)
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Phone: 267-267-8720 (After 3:00 PM on weekdays; 24/7 on weekends)